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Terms and Conditions

Use of this site ('EasiGrub.com') and affiliated websites are subject to the following terms:

EasiGrub.com is a PT Web Services Limited website. By agreeing to use this site or affiliated sites you are agreeing to the terms and conditions of PT Web Services Limited.

EasiGrub.com reserves the right to make changes to these terms and conditions at any time and it is the responsibility of the site visitor/user to check here for the valid terms and conditions. All terms and conditions are valid up to the time of being published online.

No material from the site may be copied, reproduced, republished, uploaded, posed, transmitted, or distributed in any way.

You are not allowed to use this site for any purpose that is unlawful or prohibited by the terms and conditions.

The delivery provider refers to the restaurant/takeaway/delivery shop from which you order your food through the EasiGrub.com website.

EasiGrub.com provides customer with meals by linking them with our network of food retailers across Ireland.

Users are prohibited from making false ("hoax") delivery requests through our website. The use of cookies may be used to monitor I.P. addresses as stated in our privacy policy in order to blacklist any computers which EasiGrub.com suspects of being used to commit false delivery requests. EasiGrub.com reserves the right to seek compensation through legal action for any losses incurred as the result of hoax delivery requests and will prosecute to the full extent of the law.

PT Web Services Ltd accepts no liability for damages or losses incurred by the use or inability use this or affiliated websites.

EasiGrub.com reserves the right to cancel any delivery order or customer account, and refuse any special offer or promotion or request for amendments to orders without reason or prior consent.

Items which are displayed as vegetarian, halal, spicy, containing nuts or otherwise described by the helpful descriptions may not be accurate. It is the responsibility of the user/visitor to seek assurance through contacting the restaurant owner direct (who's contact details will be apparent throughout the EasiGrub.com ordering process) to confirm the status of the item. It is the responsibility of the delivery provider and not EasiGrub.com to ensure that every care is taken to ensure the food matches its helpful description. Under any circumstances including but not limited to negligence will PT Web Services limited accept any liability for losses or damages incurred resulting in either the correct or incorrect labelling of items.

It is the responsibility of the delivery provider to make sure the details about their service appearing on the EasiGrub.com website(s) is correct. EasiGrub.com always tries to keep as much information updated as possible. However, there may be sudden changes in regards to the opening hours, delivery times, accepted payments, prices or any other relevant information by the individual takeaways without prior notice.

You may be bound by the terms and conditions of delivery providers which are separate and unrelated to EasiGrub.com's terms and conditions. It is the responsibility of the user/visitor to make sure that they abide by those conditions.

It is the responsibility of the user/visitor/customer to ensure that delivery address details are correct and detailed enough for the delivery driver to locate the address in adequate time. In the event that your address cannot be found, undelivered deliveries will be charged at full cost.

By agreeing to our terms and conditions you agree to be added to our mailing list which we will use as your permission to contact you for but not limited to the following reasons; to inform you of updates to our terms and conditions of service, send order notifications, and promotional material.

No employee or representative has authority to alter, modify or waive any provision of these terms and conditions.

False Representing

We do not tolerate anyone who uses false information to get referrals and attempt to earn points in this manner.

Misuse

With our dedicated security system, it is extremely difficult to manipulate data. If someone is caught manipulating or interfering with pointing system, we reserve the right to forfeit all earnings and possibly even ban the user from our network. Manipulating would include any of the following but not limited to:

Interfering with our system to prevent optimum security and/or reliability.

Creating any type of crawler, boot or any kind of program to automate the process of clicking or ordering.

Any malicious act that may, in any way, interfere with our system.

EasiGrub reserves the right to change the pointing/affiliate system scheme at any time with or without advanced notice.

This website will be governed by and construed in accordance with Irish law and any disputes relating to their disclaimer will be subject to the non-exclusive jurisdiction of the courts of Ireland.

Refund

Can I cancel my order after it has been accepted?

Only if the restaurant haven't started preparing your food yet - simply call our customer hotline on 087 2550173 or use our Live Chat and we will cancel your order. Once the order has been accepted, it is still possible to cancel and receive a full refund. If you need to cancel the order because your plans have changed, call us right away and we let the restaurant know. This is because they will have probably already started cooking the food so they need to be informed of any cancellation as soon as possible. Well then cancel the order; if you have paid online, your payment will be refunded in full. If theres a problem and you decide you would rather to cancel the order, contact EasiGrub immediately.

What if the food was not what I ordered?

If, for some reason, the food is delivered unexpectedly, just refuse the order at the door. If you accept the food, but then realise that theres a problem with the order and you cant eat it, contact the restaurant and ask them to collect the food or to replace the food. Once you've done so, just let us know and so we can verify it and cancel the order in our system. If you've paid in cash, you should receive your refund at the door. If you paid online, we would issue your refund once you've notified us of the cancellation. We can only issue a full refund of an online payment if you don't accept your food, or if you have the restaurant to come and pick it up after you've received it. As long as you don't keep the food (or throw it in the bin), EasiGrub will always make sure your refund is issued right away.

Leaflet promotions

Any promotional discounts either offered on leaflets, tickets, printed vouchers or any other promotional materials or mediums are promoted for use once per customer and are subject to availablity and change at any time. These offers cannot be used in conjunction with any other offer(s).